BBA/B.Com Business Ethics & Corporate Governance June 2024

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Business Ethics and Corporate Governance

June 2024 Examination

 

 

  1. How can a regional bank struggling with a lack of transparency, employee misconduct, and customer trust issues utilize the 7S model to implement targeted strategies and actions aimed at cultivating a transparent and ethical organizational culture? Furthermore, what key performance indicators and assessment methods can be employed to measure the success of these initiatives in rebuilding trust and fostering ethical behavior within the financial institution? (10 Marks)

Ans 1.

Introduction

In today’s dynamic business environment, regional banks face increasing scrutiny regarding ethical practices and governance. The emergence of issues such as lack of transparency, employee misconduct, and diminishing customer trust highlights a crucial need for systemic organizational change. The McKinsey 7S Framework offers a strategic approach to addressing these challenges by focusing on aligning seven key elements: strategy, structure, systems, shared values, skills, style, and staff. This holistic model is instrumental in diagnosing and rectifying organizational misalignments that contribute to ethical lapses. By leveraging the 7S Framework, a regional bank can implement targeted It is only half solved

 

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  1. Emily, an education consultant, is working with a school district to recommend curriculum improvements. She discovers a cutting-edge educational technology company that aligns perfectly with the district’s needs. However, Emily has a close friendship with the CEO of the tech company, and she stands to gain financially if the school district adopts their products. How could Emily’s conflict of interest impact her ability to promote the well-being of the school district, considering the elements of the PERMA model which focuses on Positive Emotion, Engagement, Relationships, Meaning, and Accomplishment? (10 Marks)

Ans 2.

Introduction

In the realm of business ethics, the presence of a conflict of interest can profoundly affect the decision-making process, potentially compromising the integrity and outcomes of business engagements. Emily, an education consultant, finds herself in a complex ethical dilemma due to her personal and financial

 

  1. a. As a senior executive at a multinational tech company, you discover that a key competitor is on the brink of bankruptcy due to a major security breach. Your boss suggests exploiting this situation by spreading false information about the competitor’s financial health to gain a market advantage. If you comply, you are promised a substantial bonus and job security. How do you navigate this ethical dilemma, considering the trade-offs in business ethics, and what actions would you take to uphold ethical standards in this scenario? (5 Marks)

Ans 3a.

Introduction

In the competitive world of business, ethical dilemmas frequently challenge executives to balance personal gain against moral integrity. When a senior executive at a multinational tech company is faced with the opportunity to exploit a competitor’s misfortune by disseminating false information, the ethical implications are profound. This scenario tests the executive’s commitment to ethical

 

 

3b. As a marketing manager for a popular fashion retailer, you are tasked with creating an advertising campaign for a new clothing line. Your boss suggests exaggerating the sustainability and ethical sourcing practices of the products, even though some of the manufacturing processes involve environmentally harmful practices. Additionally, your boss wants to use deceptive pricing strategies to create a false sense of urgency among customers. What unfair business practices are evident in this scenario, and how would you address them to maintain ethical standards in marketing?    (5 Marks)

Ans 3b.

Introduction

In marketing, the integrity of promotional messages is crucial to maintaining consumer trust and corporate responsibility. When a marketing manager is pressured to embellish the sustainability credentials of a new clothing line and employ deceptive pricing strategies, significant ethical concerns arise. This scenario showcases two fundamental unfair business practices: misleading advertising and price