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Description
Enterprise Resource Planning
June 2024 Examination
Q.1) StudyMitra is a Coaching Centre based in Mumbai which provides coaching to aspirants who want to pursue their career in civil services. The Coaching Centre has gained profound success with the number of Students who have cracked the exams of civil services. StudyMitra has expanded their Centre with various departments such as Admission, Academics, Call centre, Finance, HR etc. With the extending number of business processes, discuss using which technology StudyMitra can integrate their processes to smoothen and streamline the business processes of the Coaching Centre. Discuss any 5 benefits/reasons of implementing this technology. (10 marks)
Ans 1.
Introduction
In today’s fast-paced educational landscape, coaching centers like StudyMitra, which specialize in preparing aspirants for civil services, are increasingly facing the challenge of managing an expanding array of departments and processes efficiently. As StudyMitra has grown, the introduction of various departments such as Admission, Academics, Call Centre, Finance, HR, and others has necessitated a more cohesive and integrated approach to managing these diverse functions. To meet these challenges and ensure a seamless operational flow, implementing an Enterprise Resource Planning (ERP) system emerges as a pivotal technological solution.
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Q2. GoodBake is a confectionary maker organization which makes different types of confectionaries. With the vast growing business across the Country, they decided to implement ERP system in their organization. Discuss the ERP implementation methodology which GoodBake will follow and also explain how ERP implementation will help the organization to achieve success across all branches of Country. (10 marks)
Ans 2.
Introduction
In the realm of confectionary making, GoodBake stands out as a rapidly expanding enterprise, spanning across the country with a diverse range of delightful treats. As the business scales, the complexity of managing operations, from supply chain logistics to sales and customer relationships, significantly increases. To address these challenges and streamline its processes, GoodBake has wisely decided to implement an Enterprise Resource Planning (ERP) system. This strategic move is aimed at integrating all facets of its operations into a unified, efficient system that can support its growth ambitions. The decision to adopt ERP technology is not just about improving operational efficiency; it’s about transforming the organizational infrastructure to support seamless
Q3. Horizon Technology is new IT Company with the motive of providing solutions to different Organisations by catering to their specific product requirements. They have decided to implement ERP software in their organization to integrate the various business processes and to enhance the efficiency of the organization.
Considering the above scenario, discuss the following:
- What are the various factors for successful ERP implementation? (5 marks)
Ans 3a.
Introduction
Horizon Technology, a burgeoning IT company, aims to streamline its operations and bolster efficiency by implementing an ERP (Enterprise Resource Planning) system. This strategic move is designed to integrate diverse business processes, thereby enhancing organizational efficiency and improving service delivery to its clientele. The success of such an implementation hinges on several critical factors that must be meticulously considered to ensure the ERP system fully realizes its potential in fostering operational coherence and driving
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- Discuss the challenges which Horizon Technology may face while ERP implementation. (5 marks)
Ans 3b.
Introduction
Horizon Technology’s initiative to implement an ERP system, while strategic, is fraught with challenges that can impede its path to achieving a seamless integration of business processes. These challenges, inherent to the complexity and scale of ERP implementations, can affect various aspects of the organization, from operational workflows to employee morale. Recognizing and preparing for these potential hurdles is crucial for Horizon Technology to navigate the implementation process successfully and leverage the ERP system to enhance organizational