Employee Development & Talent Management June 2024

Description

Employee Development & Talent Management

June 2024 Examination

 

 

1. Twice a year, Zenith Corp. buzzed with excitement. “Switch Up” day meant swapping jobs! Tushar, the careful number cruncher, got opportunity to development advertising content for the company. Sheel, the sales whiz, got to try her hands at data analysis. At first, they were scared. But Tushar’s words clicked, and Sheel uncovered sales secrets. Soon, “Switch Back” came. Tushar, got a new perspective towards accounting. Sheel with the analysed data in her mind, closed deals like magic! Zenith, once stuck in its ways, benefitted from these new perspectives of new roles. They learned the best way to grow was to leap out of their comfort zones. Many organizations use multiple ways of employee development and empowerment. In light of the above case, please discuss Job enlargement, Job rotation and transfers as a way of employee development. What are the potential drawbacks of job rotation and transfers? (10 Marks)

Ans 1.

Introduction:

Employee development and empowerment are crucial aspects of organizational success. One method employed by many organizations to foster growth and innovation among employees is through job enlargement, job rotation, and transfers. Job enlargement involves expanding an employee’s current role to include additional responsibilities and tasks. Job rotation refers to the practice of moving employees through various positions within the organization, allowing them to gain exposure to different functions and perspectives. Transfers involve moving employees from one department or location to another, providing them with new challenges and opportunities for development.

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2. Tech Titans, a booming software firm. Lately the firm has started to lose it’s market value in the stock market. Mr. Bala, the founder, aging, nearing retirement was not able to announce a successor yet. In fact, there was complete silence about who will be taking over once Bala retires. As per his last interview with a business magazine, he was planning to shift to his native for a peaceful life. This was putting his employees in a dilemma about the future of the company, his second line was feeling low on morale due to lack of clarity. In light of this case, please elaborate on improper succession planning and communication gap as hurdles in employee development in an organization. (10 Marks)

Ans 2.

Introduction:

Succession planning is a critical aspect of organizational management, ensuring continuity and stability, especially during leadership transitions. However, when succession planning is improperly executed or neglected, it can create significant hurdles in employee development and organizational success. The case of Tech Titans illustrates the consequences of inadequate succession planning and communication gaps within an organization.

In Tech Titans, the founder, Mr. Bala, is nearing retirement without having announced a successor or communicated any succession plans to the employees. This lack of clarity about leadership succession has led to uncertainty and

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3. Sakshi Mitisha is the owner of a mid-size boutique in a big city. With many high profile and celebrity clients she does not get a lot of time to get into administrative improvement of the boutique. But when her master tailor announced to quit on her suddenly one day, she was left baffled in the middle of upcoming wedding season. Rafique her oldest tailor told her that he has been feeling dissatisfied with his growth in the company. Mitisha realised that this may be the result of the latest incentive she offered to her counter sales staff and them treating the boutique staff from the money. Mitisha realises that she has been too haphazard about any bonuses or increments in the staff salaries and wants to work out a consistent process for incentives and increments. Please answer the following questions based on this information.. (10 Marks)

3a. What conditions must Mitisha keep in mind for designing a performance management process?      (5 Marks)

Ans 3a.

Introduction:

Effective performance management is essential for ensuring the success and sustainability of any business. It involves establishing clear goals, providing regular feedback, and rewarding employees for their contributions to the organization’s objectives. In the case of Sakshi Mitisha’s boutique, the sudden departure of her master tailor and dissatisfaction among her staff highlight the importance of

 

 

3b. Highlight the significance of a performance management system in any organization.  (5 Marks)

Ans 3b.

Introduction:

A performance management system plays a crucial role in ensuring the success and sustainability of any organization. It involves processes and tools designed to monitor, evaluate, and improve employee performance in alignment with the organization’s goals and objectives. The significance of a robust performance management system cannot be overstated, as it contributes to employee engagement, productivity, and