Organizational Behavior SEM 1 Dec 2024

Description

Organizational Behavior

Dec 2024 Examination

 

 

Q1. Nisha, as a head of operations at a mid-sized manufacturing company, has a team that is diverse in both experience and motivation levels. The company has recently undergone a turnaround process, that has left some employees feeling insecure about their future roles. Nisha observes that some of her team members are highly motivated and consistently exceed their targets. A few others seem disengaged and often struggle to meet their goals.

As an OB expert, Nisha is considering different motivational strategies to improve team performance. She is aware that a one-size-fits-all approach may not work. Based on motivation theories (Maslow’s Hierarchy of Needs, Herzberg’s Two-Factor Theory, and Vroom’s Expectancy Theory), evaluate the possible reasons for the varying levels of motivation in Nisha’s team. Recommend strategies Nisha could implement to boost motivation across the team, considering both intrinsic and extrinsic motivators. (10 Marks)

Ans 1.

Introduction

In the modern business environment, motivation plays a crucial role in achieving organizational success. For leaders like Nisha, managing a diverse team with varying levels of experience, skills, and motivation can be challenging, especially after a significant organizational change. Motivation is the driving force that encourages employees to meet their goals and contribute effectively to the organization. However, due to the recent turnaround process, some team members may feel insecure about their roles, which can impact their engagement levels. The disparity in motivation levels within Nisha’s team suggests that a single approach may not suffice. Utilizing well-established motivational theories such as Maslow’s Hierarchy of Needs, Herzberg’s Two-Factor Theory, and Vroom’s Expectancy Theory, Nisha can

 

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Q2 (A) Vidya is a project leader at an IT company, and her team has individuals with varying levels of experience and cultural backgrounds. Recently, she noticed a disagreement and arguments between two team members, Richard and Pallavi. Richard believes that Pallavi is not contributing enough to the team’s success, while Pallavi feels that Richard undermines her ideas and doesn’t give her the opportunity to share her thoughts.

As their leader, Vidya wants to understand the situation better and resolve the issue. Based on the concept of human perception, explain how Vidya can use her understanding of the key stages of perceptual processes to address the situation between Richard and Pallavi. (5 Marks)

Ans 2A.

Introduction

Conflict in diverse teams is common, especially when individuals hold different perspectives on contributions and recognition. As a project leader, Vidya faces a challenge in resolving a conflict between two team members, Richard and Pallavi. Richard perceives Pallavi as less contributive, while Pallavi feels undermined. Vidya can use her understanding of the perceptual process to assess how each team member’s perception influences their actions and emotions, ultimately

 

Q2 (B) Brijesh, a senior manager at a retail company, is preparing his department for the launch of a new product line. During a meeting, he notices a clear division in attitudes of subordinates: some, like Ashish and Mohan, express strong support for the company’s focus on sustainability, driven by their personal values of environmental responsibility. Others, like Dinesh and Eshwar, are more skeptical, focusing on the potential financial risks of this shift.

Analyze how the alignment (or misalignment) of personal values with workplace attitudes can impact the department’s performance.  (5 Marks)

Ans 2B.

Introduction

In any workplace, the alignment between employees’ personal values and organizational goals significantly impacts morale, commitment, and performance. In Brijesh’s department, a divide exists between those who value sustainability and those who prioritize financial stability. Ashish and Mohan align with the company’s sustainability focus, while Dinesh and Eshwar remain skeptical due to financial concerns. Understanding how these differences affect workplace attitudes and performance can help Brijesh foster a balanced environment that supports both ethical and